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Neo USB-C issue with HDMI

Discussion in 'NEO C, USB-C Multiport Adapter' started by wolfgang, Sep 1, 2016.

  1. FRoeven

    FRoeven New Member

    Dear Ken, I also have a new NEO-C USB-C but HDMI doesn't work, neither under OSx Sierra neither or Windows (Parallels) can you please help out? Thanks
    Last edited: Jun 14, 2017
  2. FRoeven

    FRoeven New Member

    Can someone else please send the new firmware? I assume it's the same for everyone?
  3. FRoeven

    FRoeven New Member

  4. EXTRAHELDT

    EXTRAHELDT New Member

    Hi Admins, it has been over one month now since I and some other customers have requested support. One of the main functionalities (HDMI) isn't working properly. Please, take up your responsability and provide us with a solution
  5. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    Have you claimed for an exchange from your reseller?
  6. Jörg

    Jörg New Member

    Hi Ken,

    I also have problems using the HDMI Port of the adapter... with some displays it works fine but most of the time it won't.
    Please send me the actual firmeware for the adapter... I'm working with a MacBook Pro (late 2016)

    THX in advance
    Jörg