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No signal on HDMI

Discussion in 'NEO C, USB-C Multiport Adapter' started by Chechto, Jul 20, 2016.

  1. MINIX - John

    MINIX - John MINIX Team Member Administrator

    As mentioned in the private message, the adapter only supports a direct HDMI-to-HDMI connection.
    It is not possible to connect an adapter or converter to the HDMI port.
     
  2. nnserra

    nnserra New Member

    Hi, I'm having the same issue with HDMI but I've not been able to update the firmware (VL100 tool doesn't recognise the adapter).
    I'm running Windows 10 on VMware Fusion on a Macbook 12".
    Could you please advise?
     
  3. MINIX - John

    MINIX - John MINIX Team Member Administrator

    What is the exact adapter you have: NEO C or NEO C-X?

    Does the HDMI port work correctly when running macOS on the MacBook?
     
  4. nnserra

    nnserra New Member

    Hi John, I have the NEO C and it frequently looses HDMI signal (have to disconnect/reconnect).
    The other ports work fine.

    I tried to update the firmware as suggested in this thread. Did a new installation of Windows 10 as a VM under VMware Fusion and connected the adapter to the VM. When running the update tool, the adapter icon doesn’t appear (only a grey square).
     
  5. MINIX - John

    MINIX - John MINIX Team Member Administrator

    I have sent you a PM.
     
  6. MrLightBulp

    MrLightBulp New Member

    Hi,

    I'm experiencing the exact same thing.
    and on top of that it happens mostly when trying to wake up my pc, even the power is being put trough from time to time.
    only when i unplug the power replug the power or HDMI cable everything connects again.

    Running on Early 2015 macbook 12" with latest MacOs version and update + latest Network Drivers installed

    Thanks !
     
  7. MINIX - John

    MINIX - John MINIX Team Member Administrator

    What is the exact adapter you have: NEO C or NEO C-X?

    An external power supply should always be connected if using multiple ports simulataneously.
     
  8. MrLightBulp

    MrLightBulp New Member

    I've the NEO-C-HSI GEN2
     
  9. MrLightBulp

    MrLightBulp New Member

    never mind I returned the unit back to the reseller; got my money back. FYI the reseller told me they recently had plenty of issues with the units and are returning their full stock all over our country
     
  10. Eugi

    Eugi New Member

    Hi,
    This morning my Minix NEO-C HDMI does not send signal to my HDMI display.
    Until yesterday everything was fine.

    I'm running MacOS High Sierra 10.13.4 on a Macbook.

    All other connections work fine (Ethernet and power), it's just the HDMI.
    Already rebooted without HDMI connected, then plugged the HDMI but nothing happens.

    Any help would be much appreciated !

    Thank you very much.