I bought a Neo a3 about three months back. Around 2 months ago my wifi dongle was performing intermittent when I removed the dongle it came to pieces. I recall when I installed the dongle the USB connector was at a odd angle. The casing came apart, so I put it together, and tried using it and got inconsistent results. It would be a great help to get a replacement dongle. Is there a toll free number for Canada?